Trans Perfect

Bookings

Cancellations & Refunds

If a consultation is not right for you, we will make it right. Unused sessions can be refunded within 14 days of purchase.

Rescheduling

You can reschedule any session free of charge up to 24 hours before it starts. Simply use the link in your confirmation email.

Refund processing

Approved refunds are issued to your original payment method within 5–10 business days. Bank processing times may add a few days.

If the session did not deliver

Tell us within 48 hours of your call. We will either assign a different consultant at no extra cost or refund the tier in full — your choice.

Exceptions

Sessions that were attended and completed, and no-shows without a 24-hour notice, cannot be refunded.